OS "Please Restart" STUCK! Help

Hi I just updated through Sysex and now my screen just says “Upraded, Please Restart”.

I’ve tried turn it off and then on and then it says: “Don’t turn off power” then immediately goes into “Upgraded Please Restart”. If I turn it off the same thing occurs all over again. I left it for hours on the message…no change. I left it off for hours…same thing.
What in the world do I do???

Thanks

boughtnjj

Forgive the typos above thanks,
Here are pictures of the messages:




No idea - any progress yet ?

Same problem here! Any hints, tips!
Help!

Since I’ve bricked my microbrute while upgrading I’m extra-careful before upgrading. Is there any way to reset the device to its factory settings?

I just had the same issue upgrading to OS 1.20 with my AK. Any way to fix it ?

Consult the manual. Isn’t there a ‘Safe’ mode of sorts that you can activate by turning the unit on while holding the Function button? Maybe there’s an option there if you can boot into that. I’m not in front of my AK at the moment, unfortunately.

Same issue here.
I tried FUNCT + POWER and the four options and nothing.
I’m performing this on my Analog Keys. Is this issue related only with AK?

No changes.
I just downgrade to 1.12B using MIDI interface + FUNCTION + POWER then choose option 4.

Are you all using Analog Keys?

Did you succeed to downgrade to 1.12 ?

Yes. 100%
Did you?

I did not try yet as I’m at work but I wonder if my download of 1.20 is a valid file.

I tried again, with a new fresh download and nothing. After writing flash, rebooting and then the message “UI UPGRADED, PLEASE RESTART”.
Now back to 1.20

Sorry, I’m back to 1.12

So after 3 times, I finally made it:

Use 1.20 version from DMG file.

  1. install 1.20 via USB
  2. Turn off the AK after “Please Restart” screen
  3. Turn on holding FUNCTION + POWER
  4. After that I turn it Off again
  5. Turn On normally

Don’t ask why, but that worked for me.

Sound good, not so much latency, all 4 tracks working fine (Ableton 9)
Now I’m trying to figured out how to use the VSTi interface to program sounds.

Thanks !

I followed your exact procedure and it finally worked for me too. OS 1.20 is now installed and OB is working fine.

Sweet!
:+1:

having same issue… from trying to do OS 1.2 over USB…

I’ve got an AK stuck in this state now. Support hasn’t gotten back to me with a solid fix yet, so if any one here has any ideas of how to get it usable, I’d love to hear them.

So far I’ve tried

  1. Power cycling & power cycling into Test Mode
  2. Reloading 1.12E from Test Mode startup
  3. Reloading 1.2 from Test mode startup

Just before I get the UI Upgrade screen I do get the regular start up screen for a second, and the OS # is correct, so I’m pretty sure the update is being sent properly.

When I go into test mode and do a check, everything comes out fine .The UI Firmware version is given as 1.3.

Thoughts?

i tried everything, had to send it in for warranty service… it was the first OS update i ever did, since i just got the thing 2 weeks prior… so… yeh, not very happy about it (to say the very least)…

in fact, i was raging pretty hard considering how many numerous ways there are to prevent this kind of thing (backup roms, failsafe rollback buffers, etc. etc. etc.) frankly, you should not be able to brick a unit of this caliber - the fact that it is possible is so so so so disappointing to me, considering how fucking simple it is to implement solutions that prevent it

also the necessity of updating via sysex message rather than some generic application that just flashes it over standard USB bus is pretty crazy IMHO

man i could rant about this all day - roms that require destructive flashing and which have no backup or failsafe are my biggest pet peeve of the tech world… granted, the “test mode” is supposedly the back up solution, but in this particular case it was not able to reload any OS of any version whatsoever

elektron responded to my support ticket by saying you should boot into the “test mode”, not go into any of the menus, then turn off the machine - wait at least 10 seconds, then turn it back on… and that is supposed to fix it… it didnt work so i sent it in - maybe that will work for you, give it a shot