Novation Circuit tracks - Is mine broken? Video

Help!

What’s going on here anyone? I just unpacked my new Novation Circuit Tracks brand new and it basically won’t work.

  • Absolutely ear piercing noise selecting different projects
  • Can’t hear any presets whatsoever pressing pads etc
  • Updated firmware and still piercing noise

Anyone take a look at this video and see what’s going on I just opened the box an hour ago?

Thanks in advance

Rob

I don’t have one, but have you updated it?
No contact usb a little faulty, or on an overloaded hub?
With a little luck it is an original non-functional firware before updating,
it happens on some products.
If it is up to date and the usb plug is perfectly normal,
either send it back, sell it to AFX or keep it as a crazy glitch machine.

Yeah it’s still the same after updating in that video, there’s just glitching on every pad, it’s like never ending noisy feedback. Can’t believe I took 2 days off to play with this and now i’ll have to send it back. It’s brand new factory sealed I just plugged it in and instant glitch… annoying I’ll have to call the shop tomorrow.

Damn, sorry for you.
I wish you the next one to be perfect.

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I’m just hoping they’ll exchange it without any messing about I literally just opened the box 2 hours ago.
I’ll call them tomorrow and see what they say.

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