No sound output from AR - help!

Arsey_Rob · 2014-09-11T16:03:25.000Z

thanks so far. If i do a factory reset, am i going to have to reload all my samples again?

I just ran test mode in the startup menu and got the following information, which means absolutely nothing to me:

1 ERRORS
UI:[+]
NVRAM:[+]
DRAM:[+]
FPGA:[+]
+DRIVE:[+]
AUDIO:[-]LR12345678
UI FIRMWARE: 1.1

Arsey_Rob · 2014-09-11T16:18:26.000Z

I just tried a factory reset and that didn’t help

poonti · 2014-09-11T16:23:15.000Z

[quote=““Arsey Rob””]
thanks so far. If i do a factory reset, am i going to have to reload all my samples again?

I just ran test mode in the startup menu and got the following information, which means absolutely nothing to me:

1 ERRORS
UI:[+]
NVRAM:[+]
DRAM:[+]
FPGA:[+]
+DRIVE:[+]
AUDIO:[-]LR12345678
UI FIRMWARE: 1.1

[/quote]

Don’t have a manual in front of me, but it looks like your AR has an error, and that error looks to be on the AUDIO system: error LR12345678…which kind of explains the lack of audio…would check with Electron support.

William_WiLD · 2014-09-11T16:23:48.000Z

I’m not an expert but if you ran TEST mode and get one error and not an hasard AUDIO:[-]LR12345678

Exactly the problem you had … it smell like a Factory Repair for me. it sucks for you LIVE sorry for you… Maybe someone could help here, i hope it for you

Arsey_Rob · 2014-09-11T16:24:35.000Z

I think you’re right!

I’ve emailed support. If i have to send it off to sweden does anyone know what the turnaround time is on repairs?

William_WiLD · 2014-09-11T16:25:59.000Z

Appears you’re not the only one :
http://www.elektronauts.com/t/turned-on-my-rytm-today-and-no-sound-lr12345678/6942

William_WiLD · 2014-09-11T16:27:15.000Z

Nope not idea of the time for a repair

Arsey_Rob · 2014-09-11T16:31:04.000Z

[quote=““Arsey Rob””]
I think you’re right!

I’ve emailed support. If i have to send it off to sweden does anyone know what the turnaround time is on repairs?
[/quote]

damn!

Arsey_Rob · 2014-09-11T16:34:29.000Z

oh shit! problem solved - it was the power supply!!

oh wow, who’d have thought?

mokomo · 2014-09-11T17:29:28.000Z

Do you have any ‘midi in’ going to it?

I’ve had sound outs on my AR a few times but coaxed it back to life; I suspect I was sending it bad midi though.

Arsey_Rob · 2014-09-11T17:39:31.000Z

""mokomo"":

Do you have any ‘midi in’ going to it?

I’ve had sound outs on my AR a few times but coaxed it back to life; I suspect I was sending it bad midi though.

yeah but only midi clock. looks like it was the power supply from my MM or MD of all things!!

giacomo · 2014-09-20T07:34:08.000Z

Hi
your problem has been solved?
because I tried to change the power supply, but noting change.
Help me please!

Arsey_Rob · 2014-09-21T11:37:08.000Z

yes, solved. it works fine after the power supply swap. i was using a PSU from one of my other Elektron machines

joetrip · 2014-09-22T07:26:23.000Z

I get this problem quite a lot. I only have the one elektron machine and no power supplies to swap. It seems to be an intermittent problem that always resolves itself in time. I would say it seems to be a software bug as the rytm can always be coaxed back into life with enough restarts etc. But yeah the test page will say there is a problem with all outputs but I suspect there is nothing physically wrong with the machine just a software issue.

sebastien · 2015-01-14T22:05:12.000Z

hello, just had the same problem and i had to say : thks for the tip !! it was just an fucking powersupply swap nearly two hour this morning searching what happenning … so lets play now !!!

digitalgeist · 2017-08-04T05:52:16.206Z

Arsey_Rob:

oh shit! problem solved - it was the power supply!!

oh wow, who’d have thought?

I just opened a ticket with support because I turned on my Rytm tonight and had exactly the same problem.
I ran the test mode, reloaded the OS, wiped the machine…not until I swapped the PSU with my A4 did I fix it.
Thanks for documenting what solved it in your case.

Ivarios · 2019-10-25T08:49:01.997Z

Me too i came back at home from my work and poeff no sound at all! the day before the night before everything was fine.
WHAT I DO NOW ??? HELP

sezare56 · 2019-10-25T11:41:37.449Z

Ivarios:

WHAT I DO NOW ??? HELP

I’d try another PSU3

Ivarios · 2019-10-25T12:50:34.325Z

I’d try it too already the oNe from my analog4…

sezare56 · 2019-10-25T12:53:46.706Z

Did you try with headphones, new project ?