i had few issues over the last month but i guess it’s covid-19 related issue but i may be wrong. There’s a lot of music shop online especially in France who show in stocks on a lot of products. They give the ability to buy premium delivery usually 24hours the next day after prepared and sent. (so max 48hours) it’s a premium delivery (usually Chronopost, UPS, GLS etc…) feature who cost a lot more than usual delivery.
And you realize fast they didn’t sent. in Fact they play on times, order at their distributors… and when received they dispatched to you (or the distributor dispatch to you - that’s why you don’t receive any tracking number at least fast enough). I really dislikes when an online shop put “in stocks” when as a matter of facts they don’t have it “in stock”
I would prefer they claim in act of transparency, that due to the covid they haven’t got a lot of products in stock, but they order at their distributors and get rid of the special 24h delivery option.
Then i would be ok to give my support and wait for my orders, patient…
I ended up because of the situation and because no-body was able to send in time my Argon 8m, to order it in a shop of my town. He get it 3 days later at the same price of the big online shop.
So usually try your town or closest town to support your local store, especially in these troubled times