Monomachine question

cooptrol · 2013-11-27T00:20:05.000Z

Hey, I just bought a 2nd hand Mono MKI. It had just one owner before me, he bought it new unopened after being long time in stock, and sold it to me 2 months after.

The first time I switched it on in my studio the screen went blank after a while. This happened a couple more times. What can it be?

ark · 2013-11-27T02:50:11.000Z

If it was bought new two months ago, it should still be in warranty. Make sure it is registered properly, then contact Electron support to get it fixed.

analogback · 2013-11-27T02:57:07.000Z

that sucks.
sounds very much like your man dumped a faulty unit on you…
or, has it been working for a while before showing signs?
its unfortunate for sure. that guy must be taking the piss
definitely find out where it was purchased and hook up a warranty repair, or ask for a refund. obvious solutions but thats the score afaik
good luck

cooptrol · 2014-01-18T10:18:44.000Z

After a while I realized I was using it with bare feet, and the electrical installation of my old apartament is not so good. The static made the screen go blank. I have been using it ever since I first posted this with my shoes on and not a problem. Very happy with the MnM!

tsv · 2014-01-18T14:36:02.000Z

Wow!

guga · 2014-01-18T16:44:01.000Z

…that’s quiet a lot of static though