Message from Modal on Facebook on their progress, and the struggles they have been through, getting the company back, and making a full recovery.
Over the past few weeks, we’ve received a lot of messages asking about our progress, and instead of responding to each one individually, we’d love to share a brief update with you all!
The Modal team has been juggling multiple challenges at once. After the recent acquisition, we transitioned to a much smaller team to manage operations—what once was a group of 15 is now just 3 dedicated individuals!
Our primary focus has been getting our product manufacturing back on track and creating a solid development plan, all while ensuring our wonderful Modal customers receive ongoing support. We’ve also made some difficult choices to breathe new life into the brand, keeping Modal’s core values and vision in mind. We’re excited to share that we’ve completed the CARBON8 development and kicked off production of this eagerly awaited synthesizer.
With the help of our new parent company, Alltronics, we’ve also discovered a few unexpected hurdles. Unfortunately, our website was compromised by malware, and the IT team is hard at work sorting through the issues to clean everything up.
We are also reorganizing the digital infrastructure for our brand accounts, which are crucial for distributing important components like MODALapp. It’s a bit challenging since the previous owner and administrative staff haven’t provided us with full access to these digital spaces, but we’re making progress!
As you can see, there’s a lot happening behind the scenes! While we juggle production, shipments, product development, and keeping everything flowing, we could surely use a few extra hours in our day to tackle all our responsibilities.
If we could resolve everything with a snap of our fingers, we would! But we know that after such a challenging restructuring process, patience, dedication, and passion will guide us in reinventing how Modal operates moving forward.
We are incredibly grateful for the unwavering support from our Modal customers and friends. Thank you so much for being part of this journey! A special shoutout to James Dyson, whose wisdom, encouragement, and inspiration mean the world to us. He not only organizes our user groups on Facebook but also helps with Beta tests, offers sound design help, and answers many technical questions in the community.
The Modal team has a bright vision for our brand! We’re working hard on new products, and we’re expanding our distribution network so Modal can continue to lead in music production with innovative synthesizers and music creation tools.