Hi, my Rytm MK1 seems to not be working properly. When I turned it on at first, ther was 5 buttons lit up in different colours(pad 2, 4, 7, 10 & 12) and I couldn’t press any buttons on the menu above the pads, and the track, function, and Retrig buttons werent working as well.
Now, after I let it rest for a few days, it seems to be bettter and the pads are working alright but the function key still doent work. Its weird, because sometimes when I switch in on it works for a minute or so, then stops working.
The 5 pads still light up in wrong colours just as I turn it off, but they still work alright when playing with it. I did have it stand in my garage in low temperature (5-10 degrees celcius) for a few days, and I thought that might be it.
Is there anyone out there who might know what I can do to fix this? Feeling sad and lost now since I recently bought it second hand. It was working perfectly before though.
I’d put it into test mode to see if there are any errors reported (maybe not), but, it will offer you a chance to methodically see if the pads and buttons and encoders are all behaving predictably (or not)
what you see there in terms of info reported onto the screen might allow Elektron support to diagnose some solutions, it could be that a cable needs re-seating or that the sheet which sits under the pads to make electrical connections needs replacing etc - but they’d be able to help you if you supply them with any clues you get from test mode and whilst using it normally
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Thank you for your response!
Unfortunately(or maybe fortunately), it’s coming up with 0 errors, which makes me wonder what it could be…
after the test mode (you may need to press yes at the end of the test ‘report’ ) - then, (before rebooting) you can start to press buttons and keys and twist knobs and the efficacy of that interaction can be monitored on the screen - it should highlight inconsistencies, this will maybe give info about what is not right - then all of that can be submitted to Elektron for review, they will know from a full report of the symptoms what you can try next