Machinedrum no sound

thundermouse · 2022-07-31T16:33:35.639Z

hey everybody, i’m hoping somebody here can help me out. my precious machinedrum mk1 has stopped outputting audio. midi tracks work but no sound, and all the machines seem to function fine visually. i’ve done a factory reset and still nothing. could anyone point me to a place that would be equipped to do repairs? i have a friend that tried contacting elektron for troubleshooting help and schematics but they weren’t any help. anything is appreciated

dtr · 2022-07-31T16:55:24.626Z

Where are you based?

dtr · 2022-07-31T16:56:06.762Z

Also, you can just ask Elektron support for advice.

thundermouse · 2022-07-31T17:13:32.454Z

i’m based in akron, ohio
this is what they said:

image828×540 75.1 KB

thundermouse · 2022-07-31T17:14:01.008Z

we checked the voltages on the board and they were fine

dtr · 2022-07-31T17:56:42.250Z

You can ask m for a service center.

I know some but it’s across the Atlantic.

julian7julian · 2022-07-31T18:12:53.008Z

Maybe local control set to off in global settings ?

thundermouse · 2022-07-31T18:26:41.283Z

nope, it’s on. good call tho, but i think if that was the case it would of corrected when i did the factory reset

thundermouse · 2022-07-31T18:30:15.324Z

i’m going to try getting ahold of elektron again (last time was some while back), and hopefully finding someone in the states first. if that doesn’t work out i’ll most likely take you up on that.

julian7julian · 2022-07-31T19:18:27.198Z

You are right….factory default is set to on…
Hope you can fix the issue…

thundermouse · 2022-07-31T19:21:21.443Z

thank you, i appreciate it. i’ll come back here once i figure it out () and update anyone curious.

magneteyez · 2022-10-29T16:48:26.640Z

Did you find a solution. Mine is dead on the audio outs too.

thundermouse · 2022-10-30T12:20:53.099Z

i haven’t

lapdog · 2022-11-04T11:37:00.215Z

eh, might sound stupid, but did you check MUTE?

Almost · 2023-06-01T22:09:34.129Z

I had the same problem. Turns out all sounds were indeed MUTED. Thanks!

Voxx · 2023-06-19T02:01:39.723Z

My MD UW MK2 lost sound, too. Haven’t used it for a while and turned it on, not a hint of noise.
Unmuted, all the lights blink, patterns seem to play well.
Is there anything else I can check that doesn’t involve erasing data?

Claid · 2023-06-19T06:25:18.088Z

Have you got X firmware installed? If so, have you Solo’d some tracks?

Voxx · 2023-06-19T06:49:30.500Z

No, I haven’t installed any firmwares or anything on this…

Claid · 2023-06-19T07:06:47.070Z

Damn, was hoping that would solve it. I had a similar problem yesterday but I’d solo’d a track.

Hope you figure it out!

Voxx · 2023-06-19T07:09:21.956Z

Ahh… Thanks anyway