Have you created a support ticket regarding this? If not, please do – I can fix it for you if I have your e-mail address. [/quote]
I tried to create a Support Ticket - but you only seem to be able to do so once you are logged in.
I will PM you my email address. Thanks for looking into it.
Hej Heimdall !
By my “heitstrenging” and my “bön” to Friggja and Oden, I want to complete my “dubbning” and achieve my destiny, my quest :
To seek and find the Holy Octatrack.
But I’m so sad and gloomy, because the “Asar” can’t hear me… Maybe they are angry against me… Oh Great Heimdall ! Give me a sign ! Tell the gods… I beg thee!!.. Ahhhhhh!!!..
Sorry for the drama but more seriously, I’m actually trying to access to my account on the website, but it’s impossible to reach it by any way. I tried to reset my password because it refused to let me log in, but it says now :
[ul]
[li][ul]
[li]The first name cannot be empty.[/li]
[li]Your password reset link has expired.[/li]
[/ul]
[/li]
[/ul]
Also :
“Important: All users with accounts created before 15th of April 2015 need to reset their passwords.”
I’m out of solutions, please let me know what’s goin’ on.
What should I do?
Can you help a poor and very-soon-customer like me?
Can you just delete/reset my account, so I’ll be able to start again with the same personal mail address?
Tack så mycket for being a part of Elektron’s mighty community, and helping me to find my little stone of Asgård.
Best Regård!
From Midgård,
Frankrike.
By Friggja, everything was fixed by another mate from your godly efficient team ! Great! I’m so excited coz I just receive my Octatrack this mornin’!! Yeepee! By Oden, let’s rock the baby!
Thanks anyway Simon!
(so many exclamations here…)