Is there a login problem for the elektron site.
I want to buy the great new bag for 3x unit, but can not login, and by new password request I had 4 x
[ul]
[li]Cannot save a new password.[/li]
[li]Your password reset link has expired.[/li]
[/ul]
Enjoy,
Pierre
We are working on this, sorry for the inconvenience.
Any news on this, Simon?
I am still unable to login to the site. When I try to reset my password, as per the instruction, I get this error:
The first name cannot be empty. Your password reset link has expired.
There is no First Name field on the form - I’m just typing a new password twice.
Cheers,
rr
Have you created a support ticket regarding this? If not, please do – I can fix it for you if I have your e-mail address.
Have you created a support ticket regarding this? If not, please do – I can fix it for you if I have your e-mail address. [/quote]
I tried to create a Support Ticket - but you only seem to be able to do so once you are logged in.
I will PM you my email address. Thanks for looking into it.
Hej Heimdall !
By my “heitstrenging” and my “bön” to Friggja and Oden, I want to complete my “dubbning” and achieve my destiny, my quest :
To seek and find the Holy Octatrack.
But I’m so sad and gloomy, because the “Asar” can’t hear me… Maybe they are angry against me… Oh Great Heimdall ! Give me a sign ! Tell the gods… I beg thee!!.. Ahhhhhh!!!..
Sorry for the drama but more seriously, I’m actually trying to access to my account on the website, but it’s impossible to reach it by any way. I tried to reset my password because it refused to let me log in, but it says now :
[ul]
[li][ul]
[li]The first name cannot be empty.[/li]
[li]Your password reset link has expired.[/li]
[/ul]
[/li]
[/ul]
Also :
“Important: All users with accounts created before 15th of April 2015 need to reset their passwords.”
I’m out of solutions, please let me know what’s goin’ on.
What should I do?
Can you help a poor and very-soon-customer like me?
Can you just delete/reset my account, so I’ll be able to start again with the same personal mail address?
Tack så mycket for being a part of Elektron’s mighty community, and helping me to find my little stone of Asgård.
Best RegĂĄrd!
From MidgĂĄrd,
Frankrike.
Paf the Hedgehog
Hej!
Inga problem!
Just send me a PM with your e-mail address used for your
Elektron account. By Thors hammer, I will fix it for you.
Best wishes,
Valhalla
By Friggja, everything was fixed by another mate from your godly efficient team ! Great! I’m so excited coz I just receive my Octatrack this mornin’!! Yeepee! By Oden, let’s rock the baby!
Thanks anyway Simon!
(so many exclamations here…) 
Cheers.
Hey,
i cant login on elektron.se.
I keep getting the following message:
“You need to reset your password before logging on for the first time.”
Clicking on the successor link does nothing.
“Email recovery link”
Steven
Login works again. Thanks for the help.
Hello,
I can’t login to elektron.se
I still get elektron newsletter via email, so I would say the account email-address is correct.
I can’t event open a ticket, since login onto support page is not working either .
Nevertheless, I get a generic “error” at login prompt after insertin password and clicking login
Please, could you help ?
thanks !
Hi
During the last year there was a major website overhaul and if you have not logged into elektron.se in quite a while, I believe that you’ll need to register your elektron.se account one more time.
There’s a topic with some information about the elektronauts forum update which happened around the same time and also one about people having issues with registering products on the elektron.se site and these are all essentially related.
The bottom line is that if it’s been maybe a year or so since your last login, you’ll likely need to resubmit your elektron.se account registration.
I assume that the mailing list databases are separate from the website login so it makes sense that you still receive the newsletter.
If you want more information, I can find the related topics and link you to them, but this is the bulk of the useful information so unless you encounter other specific issues which complicate things for you further then I think that this is also the resolution.
ahhh,
ok, that’s fine
Yes, my last login was probably a year ago or so
thanks !! 
You’re welcome! Let me know if you can’t get it to work. I’m just another forum user, but I think that I remember the related topics so I can at least point you in that direction if necessary.
Uhm, just tried to register again with the same email address with no luck .
Then tried with another email address and got same generic error: “error” 
I’m using Edge browser, so it should work.
I’ll try tomorrow with a different one, like Firefox
going to sleep now
thanks !!
You can try this
or this
and there is also a direct email address to contact elektron
I think another browser is a good idea.
cheers