Finally got a chance to play around after navigating through a bunch of filename bugs, so I uploaded my first real attempt to sit down and make something complete with the DT2. Hope you all like 90s ragga jungle:
I’m having a lot of fun with this thing, and have sold my DT1.
I mean, we probably are, but the alternative would be not to have any of these devices for like a further 5 years or something. I don’t mind personally (ymmv). love me some juicy updates, and if it means my favourite companies can stay afloat, I’m down.
I get where you are coming from. I’ve “beta tested” plenty of devices and software myself. However, on the flip side, I do wonder about the longterm implications.
Employee/maker pride and satisfaction. There is something to be said about working at a company that takes pride in their products, releases, reputation, etc. Personally, I would think it would be much better to work for a company that releases products when they are solid and ready to go. It would eventually be draining and slimy-feeling to continually release products that are not solid, and need months of unsuspecting customers beta testing your products, for free. The reputation starts to slip, worker satisfaction slips, etc.
Customer trust. I don’t know, see above maybe. I know companies go through phases, different management, investors, etc. But if things are sloppy for long enough, people just start to lose faith. It’s sad to see a reputation that was built on years of hard work and creativity slowly crumble.
PS - I’m thinking of companies in general. Not just Elektron, and not even just in the musical instrument field.
That’s why I think it would be better to provide updates about future plans. There’s no need to release something immediately. Customers should know what’s coming or if anything is coming at all. When I buy a product and it doesn’t work properly, I feel cheated. Roland (SP-404MKII), for example, has released many consistent updates in short periods of time…
I agree. I would like to think a company wants to inspire confidence and loyalty, to build a reputation, and the people who own it and work there want to look back on their time and years working somewhere with pride and satisfaction, knowing they all did the best they could. I mean, to the degree documentaries could be made someday about the place, and old people lit up on camera talking about launching this product and being on this development team, etc.
I think many people would love to support companies like this. Not even “companies” but rather a group of like-minded creative individuals putting out amazing products. Companies is just a convenient term sometimes.
Take your time. Get it right. True fans and customers will wait. There’s no need to rush things to market. There’s certainly no need to force your most loyal customers and early adopters to beta test items for free. This has gone on way too long and has become way too accepted as a commonplace business practice.
Take all this with a grain of salt. I’m just a grumpy old man who drives a 28 year old truck and remembers when shit just worked. What do I know? /rant
Again, thinking of companies/businesses in general, not really trying to single out Elektron.