OK.
24 hours now from purchasing two packs on Elektron site, for 45 €.
Not a single confirmation mail, no purchase proof, and of course no packs, no links, nothing in my account.
Made a ticket, no answer yet.
This is quite unbelievable, and i’m quite f***g angry.
Elektron ? Where are you ?
Does it show up under recent orders?
Well. I just had to reset my password.
All of my orders show up, but nothing under my sound packs. I bought 3 or so.
Also I had registered my octatrack, but it no longer shows up under my machines.
It’s as if my account was partially reset to the day I created my account and registered my Analog RYTM.
anyone else?
You have not purchased any sound packs yet.
WTF?
same here
Thanks Madchiller and olafp. Feel less alone ! 
Hmmm…
I purchased Reshaped Harmonics on 10/25/2014
It appears in “my orders”, but not in “my sound packs”.
I purchased yesterday Tablas and another pack, and it appears nowhere, no mail, nothing.
However, my two registered machines (OT & AR) appears with their SN.
It looks like a big mess. And still waiting for the packs. Until when ?
Just purchased a pack two days ago, no problem here. Did you check your spam folders?
All of us are at Musikmesse.
Sorry about this, there are still issues with the website.
I presume that you have sent a support ticket regarding this - I will make sure to take care of it as soon as I can.
Ok, thanks Simon.
I’ll say there are! Where is the dealer list/locator?[/quote]
That should definitely be available on our website, thanks for letting us know that it’s missing!
Sorry, didn’t catch it the first time!
It’s on the list… The long list.
As you all can imagine and may have experienced in different ways, we are having a lot of problems with the new website.
The web team is working on it, but I don’t have any ETAs on anything, sadly.
If you haven’t e-mailed info@elektron.se already, I suggest that you do that and they should be able to recommend retailers near you.