Ok so I assume this is already set but just to confirm, under the Midi port settings we have Midi+USB for output. You could change that to just “USB” although I think it shouldn’t matter, only if something is stuck and it needs to be changed to re-enable the port, but I doubt that’s the case. It’s certainly not the expected behavior.
You already stated that in USB config you tried the settings for USB midi as well as USB audio/midi.
You couldn’t get Ableton to detect it, do you have any other DAW you can try?
I think that since Transfer doesn’t recognize it, I would normally check the settings on the Mac computer to make sure some administrator setting wasn’t blocking it. I’ve seen for Sonoma that someone said:
"You have to enable it in privacy and security settings within 30 mins of install. Did you check Privacy and Security even though it doesn’t flag a warning?
Try uninstalling, reboot, install, check Privacy and Security."
but that was for a different scenario of not detected, I’m just quoting the part that makes me think of the administrator type settings. Since you were unable to connect Digitone to your mobile device and Syntakt was successful, it’s sounding more like there’s no USB coming out of the Digitone at all.
When you did the firmware upgrade to 1.42 using the TM-1, was that in order to try and fix the USB issue? So, the USB issue appeared before the sysex update, and that didn’t help but was done in an attempt to fix the problem. That’s correct?
I’m sure there is something that I’m missing here but it’s sounding progressively more like a hardware issue. I’m not positive of any other way to test the USB port, I’m sure that Elektron has some way to test that using their diagnostic equipment which I assume connects to those open headers on the PCB but unless the MIDI out port is not set (or reading) correctly, I think you explored the other possibilities.
Even if the USB port shows one of the correct options, USB or MIDI+USB, I still think trying the other one is worth doing.
I’ve read about a lot of problems with connectivity between Elektron and Mac, but usually it’s just a bit of a different scenario which does not sound like your issue. If it had connected to your mobile device, I would go down that path, but it seems unlikely at this point.
Unfortunately, I think that’s all I got, so if changing the midi out port setting doesn’t do it, probably have to wait for the response from support 