Digitakt volume knob scratching

So another Volume knob thread but it seems there is no similar problem to mine.

I bought a used Digitakt the other day (the first time I got problems with buying used stuff…but whatever
I soon was about to realize that the Master Volume Encoder (or potentiometer) was scratching immensely.
So if i turn it full clockwise there is nothing coming from the output.
If I then pan like 4 or 5 points to the right or left I have full volume.
So I guess there is some problem with the “center” out??

Sorry not a lot of knowledge about electronics.
When it was shipped to me it was proper packed but the former owner said he never had problems with the machine.
Now he is searching for the warranty stuff…

But anyway Im curious - anyone ever had that problem somehow?
Oh man i really would like to jump inside the machine but like this its no fun at all…

You shouldnt need anything, its been out less than 2 years and has a 3 years warranty.

k. You mean at Elektron directly?

Yes contact Elektron, its impossible to own one thats out of warranty.

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