Did do that, they took care of the issue
Mine ended up being faulty. I sent it back and exchanged
I really could not believe that, this phenomenon is since the 1.10 update at my Digitakt?
Wich encoders were faulty on your Digitakt? At my it is the first from the first row and the last from the second row.
Faulty knobs may be a hardware issues, if so no firmware update is gonna fix the problem. Best bet is always to contact elektron support and find out if your unit needs servicing/replacing.
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I mean these Encoder problem occured directly after updating to 1.10 and happened only on the SRC page. If I use the same encoder for changing other Page values everithing work fine? I think the sensitivity is to high. I have created a Ticket and wait for the answer. But when this beahvior is from a faulty encoder then i have to send back my Rytm mk2 and my Digitone too. Because since updating my machines to the latest OS some encoders make these strange value bugs.