Digitakt II issues with Transfer app

wisdmm · 2024-05-03T20:51:24.672Z

I just received my DTII and I’m having some troubles with the Transfer app. I’m using a Mac and I have the most up to date version of everything. When I try to upload my sample folders, I get the pinwheel of death and the app stops responding, so I have to force quit. I can upload individual samples, but when I try to upload all the samples within a folder (not the folder itself), it gets halfway through and then the app quits unexpectedly. The samples that finished before it quits are still available on the DTII, but this is gonna be a very annoying way to get my samples on it.

Anybody else have this problem?

edit: I should mention I was having problems before due to the app not being up to date, so I downloaded the newest version. In my attempt to troubleshoot during that problem, I formatted the +Drive. Just figured I should mention that.

DaveMech · 2024-05-03T20:55:47.778Z

Do you have the DT connected through a midi hub or directly to your computer ? I’m case of the former, try the latter.

wisdmm · 2024-05-03T20:58:28.802Z

Tried both, same issue.

DaveMech · 2024-05-03T21:01:32.647Z

Set to audio / midi usb mode in usb config (DT settings)? If yes, midi config set to usb in? Just a few things to try.

brian3kb · 2024-05-03T21:34:18.089Z

Is Transfer stopping at a specific file?
If so, you may have a bad wav file that Transfer is struggling to read/convert to 48kHz/16bit.

rtme · 2024-05-03T22:30:17.162Z

wisdmm:

Anybody else have this problem?

Problems with transferring samples have been reported by several users:

Digitakt II 1.01A : Bug reports Digitakt

Transfer also failing here on Mac M1 latest OS X / Transfer version. Tried transferring 1.5 gb waves from a samples library (2 levels of folders). Crashed 3/4 into the process. Also the speed was only 0.33 mb/s. Seems archaic to me by today’s standard. Firmware 1.01

Digitakt II 1.01A : Bug reports Digitakt

Transfer had crashed many times, this started at +Drive filled > 10GB now I have corrupted samples in some folders I cannot delete folders in Transfer I cannot delete folders on DT2 (“Folder not empty”) If I select all samples and delete on DT2 it says for example “deleting 81 samples”, then freezes @elektron is there a limit in path length on the device?

Some mention that too many levels in subfolders structure causes problems. Flatten the directory structure might solve things temporary for now…

I think Elektron is aware of the problems mentioned but it’s recommended to file a bug report.

wisdmm · 2024-05-04T01:28:56.011Z

DaveMech:

Set to audio / midi usb mode in usb config (DT settings)? If yes, midi config set to usb in? Just a few things to try.

tried messing around with these, no luck. also just realized who you were, love your music lol

brian3kb:

Is Transfer stopping at a specific file?

nope, seems to stop responding whenever i try to upload folders, and then samples within a folder stop uploading at seemingly random points.

rtme:

Problems with transferring samples have been reported by several users:

thank you, i’ll look into these. I’m new on this forum, didn’t realize there was a bug reports thread.

rtme:

Some mention that too many levels in subfolders structure causes problems. Flatten the directory structure might solve things temporary for now…

Will try this.

Elekktrikk · 2024-05-04T03:22:38.967Z

wisdmm:

nope, seems to stop responding whenever i try to upload folders, and then samples within a folder stop uploading at seemingly random points.

Was the same in my case.
In the end, the file system was corrupted (data garbage, unreadable files, permission problems, undeletable files)
⇒ I formatted +Drive and made factory reset
now I am retransferring samples
- like the first time: no problems, even with nested folders in the beginning
- thinking of staying below 8GB and waiting there for firmware update
- secretly hoping that formatting the drive with 1.01 may have solved the issue but don’t want to push it because it takes days to fill or backup the whole drive (and this is no exaggeration)

dustanddrones · 2024-05-04T05:47:02.024Z

[EDIT] the same problem seems to occur to windows users as well…

As I said on the bug reports topic : Digitakt II 1.01 : Bug reports - #108 by dustanddrones

This issue seems to be related to MAC OS, I used windows after my +DRIVE corrupted files, and now everything works fine.

wisdmm · 2024-05-04T15:00:43.214Z

Elekktrikk:

In the end, the file system was corrupted

interesting… i don’t think that was the problem in my case.

UPDATE:

I was able to transfer the samples I wanted in smaller batches with little problems. The app stopped responding twice when I overloaded it with tasks I think. I was still not able to upload my own folders, so I created a new folder structure in Transfer. Turned out to be a better idea anyway, more organized.

soon_come · 2024-05-04T23:32:59.759Z

I wonder if there’s a hard limit on the number of items (or size) per folder… maybe this was never encountered before because of the smaller storage. Watching this closely, will test when I receive mine.

wisdmm · 2024-05-05T00:40:59.294Z

soon_come:

I wonder if there’s a hard limit on the number of items (or size) per folder

that could be, but the “not responding” thing was happening no matter what folder i tried to upload. some of the folders i tried had like 15 samples in them. there may be a limit to how many samples you can task it with uploading at once tho, it seemed to not like it when i tried a lot of longer loops.

antistatikk · 2024-05-07T05:40:12.460Z

The same is happening here. Transfer 1.8 running on an m1 MacBook Pro on Sonoma.

Did anyone actually manage to transfer a big batch of files within a nested folder structure all in one go?

yeahsometimes · 2024-05-16T20:22:51.355Z

Just uploaded 7,700 samples (6gb) on 1.01A and 1.8.6 Transfer using a 2012 MacBook with 16 gb ram.

It took a magnificent 6 hours but with 0 crashes, 0 dropped samples, and I could fiddle a little on the preset projects while it uploaded without freezing up.

If i don’t have enough samples to make whatever sound I can dream up, it’s on me at this point.

bibenu · 2024-05-16T20:44:37.027Z

FWIW there’s now a dedicated topic for bugs with transfer 1.8.6 (the DT2 version) →

Transfer: Bug reports Transfer

Resources Transfer support page You encountered something wrong with this version and want to check if others can replicate it ? Here is the place. Doesn’t replace a support ticket, of course, but you might want to check if it’s not a feature before declaring a bug It is important you report all bugs via the Support Tickets section on elektron.se if they have not already been confirmed below. Please, if you have identified a reproducible bug, describe the steps for one to reproduce …

thedoor · 2024-05-29T07:40:06.443Z

My Transfer keeps crashing while uploading samples. This morning it has crashed at least 8 times in a period of 1hr loading samples. It takes FOREVER to load the samples to the DT MK2 and i dont stay and stare at the screen all the time and suddenly this stupid program crash and all samples lost and dont know which transfered or not…

Is this normal?

bibenu · 2024-05-29T15:05:05.334Z

Yes … for now. (Check the thread Iinked above.) It’s known that Elektron are working on some fixes, but I think they’re trying to fix as much as they reasonably can in one firmware release.

wisdmm · 2024-05-29T15:39:29.962Z

Yes this was happening to me too. I ended up making folders within Transfer and uploading samples in chunks, and it ended up being more organized that way so I guess it was a blessing in disguise. It takes a lot more work and mental energy though obviously.

DomJot · 2024-06-25T15:07:40.511Z

Is anyone else seeing this error message when they attempt to transfer files from DT2 to desktop via Transfer? Thanks in advance for any help.

Screenshot 2024-06-25 at 8.06.44 AM2700×874 207 KB

bibenu · 2024-06-25T18:18:42.940Z

Looks like you’re copying straight onto a mountable drive ? Try copying to your hard drive as an intermediate step to see if you get a different result.