Actually, I disagree with the sentiment you won’t hear back very soon as you aren’t contacting them regarding a correspondence-based remedy, therefore no one in particular needs to take responsibility for troubleshooting with you (although someone may run through some basic troubleshooting to verify no human error is involved, as this has happened with me in the past).
Likely what you’ll be told is that the turn around time is not too quick but if you’re within warranty the service will be at no charge, and if you aren’t in warranty, you may get the same response, or they may say they need to verify what needs to be done before pricing can be established.
Generally, I think when you say would it be possible, the answer is yes. A better question though may be “would it be possible to do this and get my machine back this year” and the answer to that may unfortunately be no. The first step, and only way to find out, is to contact support as was suggested in the other responses. This is strictly opinion that I’m stating but just saying to set your expectations accordingly and I’m sure the results will be more than worth the wait.