Tried loading the latest OS again.
Some weirdness. When booting with the function key held and trying to send the .syx file, the C6 Utility did not see the USB port on the Elektron so I had to use the MIDI port. The OS was received fine, but there’s no change in behavior on boot.
The USB port shows up in the C6 Utility once the machine is booted, just not in the early startup menu.
I opened a support ticket and was told that someone from Elektron U.S. would be contacting me. Anyone here have any experience with how long it takes for them to contact you once Sweden tells them to do so? I’m going out of town at the end of next week so I’m hoping I can get this sorted before.
Also, I ordered direct from Sweden. Wouldn’t I have to ship back to them anyway?
Any guidance would be most greatly appreciated. I’m so bummed that I waited so long for my pre-order and finally ordered direct only to get a RYTM that isn’t working correctly.
I do wonder if something came loose inside during transit?