Any concrete info on shipping to retailers?

panelist · 2014-07-21T15:56:32.000Z

Why not order direct from Elektron? Is saving $50 (or whatever) really worth the indeterminate wait?

I ordered direct last Tuesday and got it 3 days later.

Vandamme · 2014-07-21T16:40:40.000Z

Got mine on Friday, 2 days after my post here (like they are reading it)

@Acidfever: you were right the waiting was worth it!

papawise · 2014-07-21T16:41:13.000Z

really?
I need to send it to Miami, FL,
do you think it will take 3 days?

panelist · 2014-07-21T16:50:56.000Z

""papawise"":

really?
I need to send it to Miami, FL,
do you think it will take 3 days?

I’m in Chicago, so I don’t see why not.
But that’s just for shipping.
It’s still subject to their availability and if they have any finished units ready to go out right away. I may have just been lucky.

papawise · 2014-07-21T17:23:50.000Z

I will try,
thanks for the info.

I’m very upset with all the logistics and bad info about retailers and Elektron not being precise and communicative.

panelist · 2014-07-21T18:32:30.000Z

Not that I don’t appreciate or empathize with people’s frustration in waiting, but if you pre-order something that doesn’t have a firm date attached to it, you’re opening yourself to the frustration of waiting indefinitely. This is the problem when people project their expectations as realities.

papawise · 2014-07-22T04:59:14.000Z

@panelist in that case you’re wrong because I did get an affirmative answer by GC thru my commercial partner in Miami, FL that they would deliver it within a week after receive the payment, so, my anger is fundamented.

vinja · 2014-07-22T20:11:56.000Z

Just talked to JRR. They haven’t heard from Elektron in a few weeks.

It’s been 81 days since my order was placed.

Aaron2 · 2014-07-22T22:46:35.000Z

""vinja"":

Just talked to JRR. They haven’t heard from Elektron in a few weeks.

It’s been 81 days since my order was placed.

Get your money back. There are like 10,000 other places to get one, right?

papawise · 2014-07-23T01:51:59.000Z

ok finally I canceled my order with Guitar Center Miami and I’ve ordered a unit from Elektron (number: 86804*

let’s see what happen… eager

NRain · 2014-07-23T02:54:00.000Z

I’m happy to say my march 31st order from moog audio in canada finally got filled. Should have my Rytm Friday! almost felt bad hitting em with a 5% off coupon after the amount of emails sent back and forth during the wait Ah well, saving a few bucks is saving a few bucks…

poonti · 2014-07-23T03:06:26.000Z

Well, now I don’t feel too bad waiting for my April 9th order - and I always prefer saving money to wasting it, so don’t let the 5% coupon get you down…

papawise · 2014-07-30T01:33:03.000Z

RYTM already received last friday. 3 days shipping.
Ordering from the Elektron Website is the real deal.

cheerrrss(!)

patrick_j · 2014-07-30T15:45:50.000Z

Yeah, ordering direct from Elektron is definitely the way to go. Placed and order with Sweetwater 2 weeks ago (which I know is not that long in the grand scheme of things). I checked in with my sales rep and he said they are very sporadicly trickling in (like everyone else is saying in this thread).

Placed an order on the Elektron site last night, and just got a shipping notification this morning. They are definitely prioritizing direct sales over retailers, which is a questionable business strategy, but as a consumer, I’m just happy that my Rytm is on the way!

Woohoo, dark trinity complete!

xidnpnlss · 2014-07-30T15:49:27.000Z

Way back before this all started and Rytms were out there was a question as to whether Elektron would prioritize their direct sales or retailers or keep 'em both equal. Some people said this, some people said that.

I think we have a pretty clear case of who Elektron shows their love to.

Now we know. Too bad for retailers.

barto · 2014-07-31T18:01:48.000Z

chekced on my retailers site again. ETA went from August to unknown now. WTF Elektron, why cant you at least communicate with your retailers?

clipper · 2014-08-14T04:31:45.000Z

Hi!
I need a little help… I want to buy a unit direct from Elektron and ship it to NYC, but I need to use a pickup service, or anything like it, because I can’t receive any package at home. I’ve noticed that the UPS has a service called “Hold for Pickup” (http://www.ups.com/content/us/en/shipping/time/service/value_added/hold_pickup.html) but I never used it. Has anyone used it with a international shipping?

Or… does anyone knows what email address should I contact to clear this with Elektron?

Thanks!

xidnpnlss · 2014-08-14T12:16:13.000Z

I’ve never used it but I don’t see why it wouldn’t work. The problem I had was not having a place to hold it in my area. You can ask then to deliver it at a certain time or to a different adress… For a small fee.

bencodec · 2014-08-17T14:27:50.000Z

Hey Clipper, if this is still an issue, just a heads up that we have one unit left in stock in NYC now. You could pick it up today.

vinja · 2014-08-18T15:42:03.000Z

Anyone else still waiting? I’m up to 108 days since I paid in full. I’m amused, there seems to be units at certain retailers in stock (as posted above) but Elektron can’t fill my preorder from three and a half months ago?