^ as stated earlier by simon (who works for elektron) it would greatly help if you stated you’re exact midi chain, meaning what devices are you trying to sync it with and how are you setting them up specifically. i would also advise you to contact their support team and enter a ticket explaining in full detail the problem and you’re setup (midi chain & devices). this is the only way you may get elektron to look at the problem and hopefully find a solution.

by the way, since i think you also have a 909 it may be interesting to try AR’s DIN sync and see if that helps the sync issue (FWIW Analog Four had a Din Sync bug when it released but was quickly fixed with an update after reporting findings). As i mentioned earlier the 909 has a timing sync bug with it’s V1 firmware but syncs tightly via Din Sync.