Local big-box retailer had two Digitakts, both with the seals broken.
One had a LaCie power supply inside instead of the Elektron one. The other had a couple of projects from like September 2023 where somebody had recorded and sliced up some guitar licks.
The sales people were trying to sell both of them as new. Grudgingly, once a manager was there, they admitted that maybe the “LaCie power supply one” had been in a customer’s hands for a while.
Like others here I can see both sides to this. Having worked retail, I can imagine that salespeople actually cognitively/psychologically/grammatically/linguistically loosen their own internal definitions of “brand new” to describe items that they expect to work fine. It’s just too bad when they go too far or there’s no wiggle room to get a discount for open box / returns … or when the original contents aren’t even in the box anymore!
I also wonder if some of these stores still have policies where employees can take a unit home for a while and try it out and put it back in the store as new… or if they have to buy it at employee discount but then still have the return policy to bring it back into inventory with a full refund.
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