I’d take that with a large pinch of salt. People have been asking them for basic sample editing and ability to place slice markers on Razzmatazz for years. I mean you can sample directly into it as a feature but you can’t even edit the start and end points?! You have slicer pads but no way to define slices?!
Then Tangerine came out with those features and people reasonably requested they be added to Razz and Lemon but they refused. They say do the editing on another machine but then why bother with an expensive portable machine at all?
They are now unlikely to complete these devices because it would be less reason to buy Bento. But that leads to the conclusion they won’t finish that either and will instead carrot and stick people to the next machine.
If Trash80 can do it on his own then 1010 can do it with a team. It’s just bad business practises. If Apple did this they’d have a massive class action against them. They need to finish and bug fix existing devices before moving on.
watching the loopop review of this, i’m still baffled that the basic sample playback engine in 1010s products has stayed pretty much the same ever since the blackbox was first released.
a single combined LP/HP filter model, no modulation envelope, a single lfo.
it’s obvious that this is enough for people, otherwise 1010 wouldn’t have been able to launch and sell so many products based on this.
it just seems weird to me. if you had released a sampler like that 35-40 years ago people wouldn’t have bought it.
What kind of irks me about this though is that I asked about whether they‘d add more modulation envelopes and filter types in the blackbox after I bought one a few years ago, and their forum moderator said (in a very passive-aggressive tone) that they were already aware of it and working on it.
5 products later it‘s clear they aren‘t - so why not just say it‘s not planned instead of dangling the promise of future firmware updates like a carrot?
I’d normally be interested in this, but as most people I don’t want an unfinished product. That said, I see so many new products with obvious, severe limitations (nr of tracks, polyphony, crazy bugs, etc) that I’m not really surprised. Not only from small companies, by the way.
I sold all my 1010 products a few years ago, so I cannot tell you what still remains to be fixed. What I can say is that I experienced the same thing with all 3 products; a poor software delivery process. A bit of background here, I have 20+ years experience leading development teams for well known companies & organisations. What I continually experienced was:
Broken functionality on release
Bug fix release, fixes some & introduces new bugs
Bug fix for new bugs reintroduces previous bug (no excuse for this with todays automated build testing frameworks)
Report bug on support forum & receive rude, aggressive response.
And repeat
This is by no means unique to me, check out their forum.
Yes. I think what soured the whole thing for me was the way they talk to the customers. There is a basic sense of entitlement that everyone is beta testing for them - no sense of thanks for people essentially doing a job for them for free having spent a lot of money on their products. Then often an evasive if not outright dishonest handling of bugs they know exist, pretending they don’t know about issues that have been incontrovertibly proven to them over and over, and an insistence that missing basic industry standards are somehow luxuries that customers are unreasonable for expecting.
I don’t know about the rest of their team but the one 1010 developer who frequents this forum is a really good guy. I’m not defending the company, but I just don’t think everyone who works for them is the devil, that’s all.
